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To remedy an unusual smell, try flushing the water heater or change out the anode rod to one of a different material. Refer to the owner's manual for the water heater for proper instruction.
For emergency water shut-offs that occur outside of regular business hours, contact SEECOM and they will dispatch a Public Works employee.
On occasion, water is your residence can appear discolored after hydrant flushing. If this happens, simply run your cold water tap for a few minutes until the discoloration fades. Avoid washing clothes until the water is completely clear.